Meeting Client Testimonials

Here is What Our Delighted Clients of The Chattanoogan Are Saying About Us!

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The Chattanoogan Hotel is an excellent choice for special events of all types!  We’ve chosen to hold our American Heart Association’s annual Heart Ball at The Chattanoogan year after year for several reasons.  The event and management staff  are excellent and very easy to work with.  They continue to go above and beyond the call of duty to ensure that our gala is seamless from beginning to end.  Every detail is taken care of on the front end.  However, if something is missing or needs to be changed at the last minute, they take care of it immediately without hesitation. As a non-profit, we are always watching our expenses, and The Chattanoogan continues to provide us with excellent customer service without extra charges.  The tables and basic linens are provided in the room rental which makes it so much easier for us than having to rent everything we need!  If it is extra lighting that is needed, storage space or an additional dressing room, they make sure all of our needs are met without question.  They are friendly and accommodating, and offer terrific advice on logistics from room arrangements to bar placements. Although our event continues to grow each year, we will continue to stay at The Chattanoogan because of the beautiful space that gives our guests an intimate feel, and the phenomenal customer service we receive.  Having a big event is tough, and The Chattanoogan makes it so much easier!

Shelley Armstrong
Gala Director, American Heart Association

"Traci, our group from Newly Weds Food thoroughly enjoyed our time at the Chattanoogan.  I simply don't think that I could suggest anything to you to improve.  The quality of the meeting room accommodations including the location on the premises, the snacks and refreshments at the remote bar and attentiveness of the staff was delightful."

Charles L. Theiss
Sr. Vice President, Chief Technical Officer Newly Weds Foods, Inc.

“Olin Chlor Alkali Products held their annual Division Goal is Zero meeting at the Chattanoogan Hotel again this year with approximately 120 employees attending from different areas of the U.S. and Canada.  The Chattanoogan provide top notch service beginning at the front door when you arrive and throughout the day.  Their food is fabulous and the set-up of the meeting space and breakout rooms could not be better.  This is not Olin’s first experience using The Chattanoogan hotel as we are return customers that plan to use the venue again in the near future.  Last but not least, we receive zero complaints from our employees about this venue, food, and hotel rooms.  5-stars in our eyes.”

Susan R. Balinger
Olin Chlor Alkali Products
The Chattanoogan Hotel cannot be beaten, when it comes to lodging and special events in Chattanooga. Their attention to detail is phenomenal and their staff is extremely “customer service” oriented. My relationship with The Chattanoogan, as both an event and travel planner for collegiate athletics, has grown into a trusting friendship. There is no doubt where I turn to first in this city. It’s a Win-Win situation every time.

Cheri Thomas
Administrative Specialist – UT Chattanooga Athletics

As a government meeting planner, for NASA, I give The Chattanoogan Hotel the highest of 5 star ratings for the genuine expertise in serving as the host facility for conferences, meeting, and special events! First of all, their facility is masterfully designed, with state of the art accommodations, for business meetings. Everything from audio visual, ergonomic chairs, varying sizes/capabilities of meeting rooms, to the food & beverage station is impeccable! They even offer a meeting concierge to assist your attendees with any/all needs! They have helped us with everything from printing meeting documents to local dinner reservations/activities! In conjunction, the Broad Street Grille, is easily accessible for breakfast/lunch for groups of any size, and hosts award winning food! We are able to enjoy a DELICIOUS meal, in a very timely fashion, and stick to the timeless of our agenda. Stroud's offers fantastic sandwiches/soups/salads for those who want to skip the buffet, and we always look forward to appetizer specials & local entertainment offered at the Foundry in the evenings! Sincerely there isn't ONE detail that is overlooked!

We are a government agency, and have extremely limited budgets, as well as strict restrictions that we work with. The Chattanoogan raises the bar for all other properties, in working with reduced package pricing, as well as honoring the government per diem rates for our groups. They work diligently with us, on various constraints, to ensure we get the top level of service, for our budget. Every time.

All of the above mentioned amenities would attract someone to the beautiful facility, however the number one asset of The Chattanoogan is their STAFF! Every single person who works at this property not only knows your name, but also knows your every need. They have 100%+ willingness to work with your every request, and immediately. No detail is too small, and they consistently offer creative solutions/suggestions. The customer service provided there is hands down, the VERY BEST we have ever received, from any hotel. Having traveled all over the US, to a wide variety of meeting facilities/hotels, I can honestly say without doubt that The Chattanoogan is our #1 rated property!

Allison Young
NASA Space Launch System
Meeting Planner/Event Coordinator